Preparing for A Media Interview

Don’t launch your public relations outreach until you’ve had some media training and have prepared yourself to handle media interviews.  If you’re going to go through the work of launching a PR campaign, you owe it to yourself and your business to be prepared to fully maximize your media opportunities.  Whether it’s a TV, print or radio, interview, don’t assume you can just wing it and hit a media home-run.  Keep in mind a media interview is not a conversation; it is the meeting of two agendas.  The interviewer has his or her agenda and you have yours.  You want to review the various questions that could be asked and prepare your responses.  With that in mind, the following are some interview tips to review before.

  1. Listen. Don’t anticipate questions. Don’t think that you know what the interviewer is asking. Wait until the question is asked and then respond.
  2. If you get momentarily confused, or lose your train of thought, that’s okay. It happens to everyone. Take a deep breath and start again.
  3. It’s all right to ask the interviewer to repeat a question. The last thing you want to do is give an answer to a question you don’t fully understand.
  4. Don’t be vague or use trade jargon. Speak in easy-to-understand language.
  5. Show the audience what you’re talking about. Use a story or an account that illustrates a point, as opposed to just giving them vague ideas or theories.
  6. Keep your information short, concise, and to the point. Keep it easy to understand.
  7. When trying to make a particular point, be assertive but not pushy.
  8. If having clients visit your store is pertinent to your business, mention your location. The viewers may love you, but if they can’t find you, you’re in trouble. Don’t simply blurt out your address, but weave your location into the conversation.

Remember, prepare, anticipate and practice.  Invest in some media training,  Relax. Don’t rush things. You are there to have a conversation. Well, at least you want it to look like a conversation.

Copyright © Anthony Mora 2011

How To Effectively Communicate With The Media

The first order of business when beginning a PR Campaign is to figure out your stories.  Study the media and what kinds of stories they cover especially when it is a specific topic in which they interview an expert in that field to bring more credibility to the story.  For example, if the media is discussing a top athlete’s recent injury and they need a doctor or pain specialist to comment on this, you could be that doctor.  Notice which outlets discuss topics that are in your area of expertise.  Once you have an idea of the media you want to pitch, and some stories you’re ready to pitch, you can begin to take the following steps:

1.  Write a press release.  A one pager that shows your knowledge about the topic with a catchy, useful angle for the media.

2.  Build a media list.  This can be tricky if you don’t have access to a database.  Here are some databases to check out:

Cision

BurrellesLuce

3.  Once you have a list of contacts, begin narrowing them down.  Write a paragraph with a pitch about your story and attach the press release. Send it out!

4.  Then begin Follow-up calls. Check out other posts  and information on how to follow-up with the media here …The PR Follow-Up Etiquette

Some helpful tips when pitching:

How many people do you know that react well to hard sales techniques? Although hard sells might initially get people to react to them, they’re certainly not the way to forge a long term working relationship.  In fact if you approach people with the used car salesman approach, chances are good, that they’re going to do their best to avoid you.  The media is no different. When pitching the press, trying to hard sell your story is not the way to go.  Remember, you are trying to position yourself as a media resource. You want the media to understand that you’re on their side; and that you can help them meet their needs by giving them interesting stories . One way you are definitely not going to make your story seem appealing to a newspaper editor or TV producer by trying to push, or sell or bully a producer or editor to run a story.

This doesn’t mean you don’t try to get the best media coverage you can.  If your story is hot or timely, and various media outlets are pursuing you, by all means, use that interest to your advantage. Inform the media outlets that there are others interested and that you need to make a decision as soon as possible. Try to negotiate the best coverage you can. But, even when you have piqued the media’s interest, you never want to steamroller the media in order to land a story.

Always keep in mind that you and the media are both on the same side.  Let the media know that you have an interesting story that meets their needs and that you are an expert in the field.  Be persistent but not pushy; eventually the media will feature you. You can always threaten, scream, cry, and badger the media, but all you are going to do is alienate them. Plenty of people do these things every day, but those aren’t the people you see featured in the media. Work with them, come up with interesting stories; position yourself as an ally.  Become a part of the media’s team and they’ll work with you.

Copyright © Anthony Mora 2011


How to Use the (New & Old) Media To Build Your Business & Land More Clients

In the last decade the media world has changed in ways few of us could have imagined.  Warhol would be proud.   Not long ago traditional media and marketing was the only avenue to get your message out there.  When it came to the media, a handful of editors and producers decided what was covered.  Now all of that has changed, the floodgates have opened.  The internet has not only changed what the media covers, it makes news.  The media terrain has morphed.  Although there are more avenues and outlets, the market has become so diffused that it’s more and more challenging to find venues that:

1) Give real information

2) Reach a specific audience or market.

3) Have a strong audience base

4) Meet your media goals

TV shows and print publications used to be the public’s main sources for news, politics, entertainment and information.  Although they are still incredibly important, they no longer have the reach or the impact they once did.    Those outlets once served as the primary venues for exposure and media coverage. They are still tremendously important and need to be a part of your promotional or marketing campaign, but they are now only one part of the media mix.

The traditional media outlets are morphing, and online, social media avenues are growing on a daily basis.  Whereas many newspapers are folding and more information is going online, simply promoting yourself or your company on the internet is not the end-all marketing-wise.  Internet marketing and social media are important but those avenues do not offer the validation and legitimacy of appearing in the traditional media.  The net is democratic, anyone can post information online.  The downside is that there is very little vetting and fact checking.  Overall, the internet is the Wild West of information.  Marketing online may get your message out there, but simply being on the net is not enough.  That type of exposure seldom offers you the credibility or validation that being featured in a TV, magazine or newspaper news story will.

You want the reach of the net with the credibility of traditional media.  The most effective approach is a strategic marketing mix.  You can reach your target market and gain validation and credibility through effective PR, and then utilize your coverage in the mainstream media on the Internet to amplify and maximize your message. You need a comprehensive, inclusive marketing strategy that includes the new and the old media in order to build your business, land more customers and make more money.

Copyright © Anthony Mora 2011

 

Understanding How the Media Works

Different media outlets have different needs.  One of your objectives is to get a good sense of what their needs are as you journey in the PR world.  Not only is it important to understand what they need story and segment-wise, but you also have to understand what their needs are in a changing media landscape.

It’s important to keep in mind that the press is reactive.  Sure, they have an agenda and stories that they’re working on, but if a timely story breaks, many media outlets need to immediately shift gears and cover that story.  This is not true of all media, for example CNN and the network evening news programs are definitely going to shift their schedules to cover a war in the Middle East or a natural disaster in the U.S., whereas Vogue, Esquire or AARP aren’t necessarily going to shift their editorial calendars based on timely news stories.

When launching a media relations campaign, it’s important to understand that interviews that are set in stone aren’t always all that set in stone.  That can be disheartening if you’re the one scheduled to be interviewed on Tuesday at 7 p.m. and are notified Tuesday at 6:30 that the interview is going to be rescheduled, or, worse yet, scrapped.  You have a busy schedule, you have a job to do, a business to run, products to sell. Your time is valuable. Who do the media think they are? They think that you can just drop whatever you’re doing to do an interview when they want to do it? It’s not only inconvenient, it’s not fair.

True enough, but it’s media reality and if you play it smart, it can pay off for you big time.  The press isn’t purposely trying to inconvenience you. You wouldn’t believe the amount of times that an editor or producer has to switch from one story to another on a moment’s notice. A million things can come up, a fire, an international breaking story, a Presidential speech; any number of stories are going to preempt you. This is just the nature of the business. It happens all the time.

When I was doing PR for my book Spin to Win, I was in the greenroom at Fox News waiting to go on.  They have a TV on in most greenrooms and I was watching, while waiting to be called.  A story came on about a bombing in the Middle East.  I walked outside and found the producer.  We looked at each other and nodded.  There was going to be no interview that day.  I thanked them, left, and was eventually rescheduled.

If you do PR long enough, chances are you‘ll run into a similar situation.  Go with it.  Thank the editor or producer for his or her time and make it clear that you’ll be available for the next interview.  It does you no good to take your anger out on the interviewer or the producer. It was not done to harm you. The decision was circumstantial.  Always keep your objective in mind, which is to build your business, to create success through media exposure.  You’re going to accomplish your goal by reaching as many people as you can. Your objective is to do those interviews, not to alienate the press.  Remember, press begets press.  If you act like a professional when one of these rescheduling situations arise, you’ll be treated as a pro and the next time an appropriate story comes up, guess who they’ll call?

Copyright © Anthony Mora 2011

 

The Press Conference Mind field

A well timed press conference can be an important PR tool if used effectively, but it can also be a risky approach.  It’s important to know when and where to hold a press conference. Unless you have a strong breaking news story, an extremely timely story, or a story that involves a celebrity, chances are holding a press conference is not your optimum choice.  Even if your story does fall into the listed categories keep in mind that just as you’re about to start your press conference a fire could break out, or a national news story could hit the wires and you could end up delivering your story to all but empty room.

Although press conferences are held for myriad reasons, the successful ones are primarily utilized to give the media up-to-the-minute information on breaking news stories, or when a celebrity or known personality is addressing a topical issue. Countless other types of press conferences are announced, but few receive any significant coverage.  When you are asking the media to be at a certain place at a certain time to cover one specific story, keep in mind that the odds are against you.

When you schedule a press conference, your story is being set on a very specific timeline and will compete with every other potential story locally, nationally and internationally. If you are going to hold a press conference, hold it in the mid-morning. The later in the day you hold it, the less media you will draw because of deadline scheduling conflicts.  If a story that the media considers more urgent, or more ratings worthy breaks at the same time – you’re out of luck. We have held some very successful press conferences.  But we’ve also held some conferences that were passed-over because of a high speed car chase in progress, a breaking murder story or a celebrity drug bust.   Those are the breaks.

There was one case where two TV crews had arrived and were setting up to cover a press conference we had scheduled, suddenly each producer was paged. Next thing I knew they were packing their gear and heading out the door. A fire had broken out at a local refinery and they were on their way to cover it. Needless to say, that was the end of that particular press conference.
Whereas there is a time and place to hold a press conference, in my experience most press conferences are ineffective, because the story or pitch usually does not warrant that type of media approach. Try to think like the media, play devil’s advocate with yourself. If you were a harried producer or editor, and were pitched a story on your proposed press conference would it be of interest to you? If the answer is no, forget going the press conference route. Reframe the hook and pitch it as a feature to the various outlets.  Chances are you’ll be more successful and your story will have a much longer lifespan.

Copyright © Anthony Mora 2010

 

Brainstorm Your Small Business to Success

1)  “Two-thirds of promotion is motion,” so said a wise person.   And for some reason motion is the hardest part.  We can plan, chart, prepare, outline and strategize, but without moving forward nothing is going to happen.  An effective promotional or public relations campaign is your lifeline to your customers, particularly during rough economic times.  But you want to be savvy, creative and think outside of the box.  Find two aspects about your business that makes it unique, maybe it’s how it got started, or a unique way that you deliver your product, or an anecdotal story about a client or a customer.  Brainstorm, write them down.  Now you not only have two unique stories that would interest the public, you have the makings of an effective PR campaign for your company.  The bottom line is, whether you believe it or not, all of you have interesting stories to tell.  The trick is to find the stories that not only interest you, but also interest the public and the media.  So with that in mind, why not use this as your starting point, share your unique business stories with us?  It would be great practice, plus, you never know who will see them.  You’ll also help others realize that they too can come up with interesting story ideas and media hooks which can land them media coverage. 

Making Money in an Economic Downturn

Recession. Economic downturn. Tough economic times. Makes you want to hide under the covers until the storm passes, right? Maybe, but that’s the wrong approach. Let’s move from fear to facts. A number of studies show that companies that continue or increase their marketing and public relations efforts during tough economic times consistently outperform those who slash their marketing efforts during rough times.

Think about it. If most companies are reacting in a turtle-like fashion and hiding in their shells until the sun comes out again, there’s less competition out there; less companies are launching PR campaigns, fewer are reaching the public with effective marketing efforts. Suddenly you have media outlets that are looking for stories, particularly some good non-doom and-gloom stories. If you’re a savvy business person you know this and understand that this is precisely the time you can have a greater impact and get a bigger bang for your buck. So, look at tough times as your chance to reach your target market and build your business.
Copyright © Anthony Mora 2008
For further information visit:
http://www.AnthonyMora.com

My Book’s Self-Published Can I still get Media Coverage?

When it comes to media placement, it just doesn’t matter anymore whether your book is published by a major house or is self-published. In the last few years, only once have I come across an objection to running a story because an author’s book was self-published.

A few years back a story we pitched was rejected by CNN, because the author we were
pitching had self-published his book. We pitched it three times and received three passes.
Well, we had also been working on other media fronts, and a few weeks later called back
explaining that the author and his book had been featured in both Newsweek and USA Today. Three hours later we received another call from CNN stating that they had thought it over and wanted to move forward with a segment. The author was interviewed on CNN. The moral is, if you get a “no,” keep working it and offering different angles until you turn that “no” into a “yes.” A self-published author’s real struggle has to do with distribution and marketing. When it comes to media relations, if you do it right, you can play in the same ballpark as the majors. As a matter of fact, I sometimes think that self-published writers fare better than their house-published counterparts because they are under no illusions. They don’t assume that some big entertainment conglomerate is going to use all of its muscle and turn their book into an overnight sensation. They realize that if success is going to happen, they’d better get to work, and fast. Your book was written to be read. Use the magic of the media. Get it out there.

Copyright © Anthony Mora 2008
For further information visit:
http://www.AnthonyMora.com

Pitch the Story, Not Your Book

So, here’s where publishers and I usually differ, whereas most publishers pitch the book, I prefer to pitch the author. I have had quite a few heated discussions with publishers about this approach. I understand their perspective, they published the book and that’s what they want to promote. The only problem with that approach is that it’s wrong. Pitch your book and you have a certain number of stories and media hooks, pitch yourself, your life experiences, your anecdotal stories and your book and you’ve suddenly broadened the bulls eye.

Remember, when it comes to landing media coverage, it still all comes back to the media hook, to offering them a strong story. It’s the story that will interest the press. Don’t simply send out your book and information to the media, thinking that they’ll be so knocked out by your writing or the book’s subject matter that they’ll be clamoring to interview you. It seldom works that way. Develop hooks and story ideas that you can use to spotlight your book. If your book is non-fiction or a how-to this becomes a much easier task. We have represented authors who have written books on fashion, beauty, health, relationships, sex, and a variety of other topics. Even though we focus on the books in our campaigns, we do not limit ourselves to the book exclusively. Our objective remains the same: to establish our clients as experts in their field. The book becomes a part of the story, but it never defines the entire campaign. If you can place an article in a magazine or a segment on a talk show that revolves specifically around your book, you’ve hit pay dirt. But that’s not always an easy task. Certainly pitch your book as one of your hooks, but don’t limit your campaign. Come up with other story ideas which can include your book, but do not revolve specifically around it.

For example, we worked with a psychotherapist who wrote a book on how to save a troubled marriage. Although we included the book in all of our pitches, the focus remained on the psychotherapist’s expertise in relationship issues. We pitched the women’s magazines and talk shows, relationship-oriented stories in which our client could appear as an expert. The media reacted well to our pitches and interviews were scheduled. Although some of the stories were about marriages and romantic relationships, others were about other types of relationships, such as parent child relationships or sibling relationships. Even though those issues did not
revolve specifically around the topic of our client’s book, she could expertly address them. When she appeared on talk shows, our client was introduced as the author of her book and was asked questions about her book during the interview. Although the shows themselves did not always revolve around the book, the book and client were always highlighted. If we had insisted on segments or articles that only featured or revolved around the book, we would have severely limited the media opportunities. We were branding her as an expert. Whenever she was interviewed, she discussed her book, which garnered her book more coverage and led to more media specifically focused on her book. The approach worked.

So, broaden your media horizons. Make a list of all the potential story ideas about you, your journey and your book and start writing again – writing press releases that is.

Copyright © Anthony Mora 2008
For further information visit:
http://www.AnthonyMora.com

I’ve Published a Book – When do I get on Oprah

So you finally did it. You wrote that book you’ve been threatening to write, sent it to
publishers, amassed a mountain of rejection slips, but finally found that right publisher. Your manuscript was accepted. You’re going to be a published author. Great – you can now turn your attention to your next book. Your first book’s finished; your publisher will take care of everything from here on out. You’re Oprah segment is just a matter of time, right? Surprise!

At my firm, we run the gamut when it comes to representing authors, from self-published, first-time writers to writers who have landed multi-book deals with major publishers and, I am sad to report, the one common link among all the authors we work with is that, unless they are already household names, few seem to receive much support from their publishers.

It would be easy to blame the publishing company’s media relations departments, but most publishing companies have slashed their in-house staffs and their publicists are overloaded. Every month, up to thirty books are dumped on a couple of in-house publicists. It’s an impossible task. And unless you have name recognition or have written a shocking expose that the entire world is waiting to read, chances are you and your book will get lost in the shuffle.

Whether you are self publishing or are publishing your book through a major house, this is one instance where I strongly recommend you hire an outside PR firm that understands book media relations to implement your campaign. This is one time you don’t have the luxury of learning as you go. You need to launch an effective campaign even before it’s published. If you want to have it reviewed, you need to send a copy of your book, or the galleys, to reviewers, often as long as three months before the publication date. Once it’s published, you immediately want to hit the local media, the talk shows, and the national press. One area you definitely want to focus on is national and regional radio outlets. There are hundreds of regional and local radio talk shows and current event-oriented programs that feature books and authors. These interviews are almost always conducted over the phone. You can be at home in your bathrobe, discussing your book, while thousands of people listen.

Even if you are publishing with a major house, I suggest that you approach your book’s PR launch as though you’re self publishing your book. View your publisher primarily as a printer and distributor and assume that all of the responsibility for securing publicity for your book rests firmly on your weary shoulders. Try to convince your publisher to pay for at least two to three months worth of outside media relations. If your publisher launches a campaign for you, that’s great, but don’t count on it doing a heck of a lot. You don’t have the luxury of being wrong. If you assume the media relations will be done for you and it’s not, by the time you discover your error it will be too late. You’ll keep waiting for the phone to ring and for that Oprah segment to magically appear. Take your PR campaign into your own hands. If possible, hire an outside firm to handle your campaign for you. You finally have your book. Make the most of it. Don’t miss your window of opportunity.

Copyright © Anthony Mora 2008
For further information visit:
http://www.AnthonyMora.com

Utilizing Your Press Coverage

Too many people only look for the immediate results that a magazine article, radio interview, or TV segment can bring. In this simplistic equation, if a story brings in business or, at the very least, inquiries from prospective clients, it was a success, and, if it did not, it was a failure. A story that doesn’t bring in immediate response is not utilized further, then indeed it is a failure, but that is due to the person who implemented the campaign. There are countless ways in which you can effectively utilize copies of articles or tapes of programs you have appeared in. This media can be like gold if utilized properly. But this is where you really have to do both work and homework. This is the one area where, even if you have hired a media relations firm, you’re on you own.

Most firms will place you in the media and use your media appearances to interest other media outlets in interviewing you. But don’t rely on a media relations firm to fully maximize the various ways that your media can help your business or career grow. Be inventive and creative and to effectively utilize your media in as many ways as possible. Copy the article, video, or audio tape and send it out when the media requests further information on you. Update your biography to include your most recent media appearances. When writing or talking to the media, let them know about other segments or articles you have appeared in. Mention your media in your ads, flyers, newsletters, and brochures. Review your articles and interviews, and look for any particularly impressive quotes about you or your business that you can highlight in your ads or marketing.

If you have a staff or employees, teach them to use the media you have been featured in their pitches or conversations to both clients, and prospective clients. Teach your employees to utilize your media. If they are talking to a prospective client, patient, or customer, it never hurts to have them mention that you, your product, or services were featured in a magazine or TV program. Work with them; come up with ways to weave your media appearances into their conversations and discussions.
Copyright © Anthony Mora 2008
For further information visit:
http://www.AnthonyMora.com

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