Is Traditional PR Still Relevant?

According to a study done by PR newswire “ In both the US and Canada, pitches through a social network resulted in coverage approximately 70% of the time. In contrast, the standard pitch to a US or Canadian journalist rarely leads to coverage, with 66% pegging the success rate at 0-20%.”

Needless to say social media has forever changed the way PR works.  Whereas the traditional media still offers the best validation and credibility, that sort of seal of approval and trust factor is becoming its primary function.  Sure, if you land a segment on the Today Show or an article in USA Today, you are still going to get a huge boost, but overall the landscape has changed dramatically.  It used to be you could launch a very effective traditional PR campaign without landing any of the major media coverage.  Trade, local and regional media could and did carry a campaign.  But just as the music world has been turned on its head, so has the world of traditional media.  There are fewer outlets and there is a smaller audience.

So, does this mean that traditional PR is dead.  No not by a long shot, but the game board has changed dramatically.  Traditional PR is still vitally important, but to be truly effective it needs to be augmented by different forms of outreach.  This is no longer the time to only reach out to writers, editors and producers. 

Social media has become as important as traditional media, but each has a different function and must be addressed in a different manner.  Neither one on its own is as powerful as the combination of the two.  Social media offers a conversational style of communication with a connection to your audience.  This generally requires greater transparency.  It is a different type of communication and can lead to stronger and deeper personal relationships.

Conversational style—PR people used to interact primarily with industry journalists. “Pitching” and “spinning” were terms often used (not always with a positive connotation) to describe much of that interaction. Those days are fading, which is welcome news to many PR practitioners as well as their audiences. Greater availability of information requires greater transparency, but also leads to richer conversations.

Copyright © Anthony Mora 2012

Cwinters. “Media Free Agency.” Photo. Return on Reputation. 25 Oct 2010. 11 May 2012. <http://www.returnonreputation.com/2010/10/25/media-free-agency/>

 

How to Successfully Use Traditional & Online PR

When it comes to traditional PR if your main focus is being featured in the media, what you’re truly looking for is media relations which falls under the umbrella of public relations.  With the advent of online magazines, blogs and social media, there have been so many changes in how media and public relations work that it can get confusing.  You have some who still choose to ignore bloggers and social media and others who insist that traditional media is dead and focus only on their 2.0 approach.  Both of those approaches can be dangerous.  You don’t want to get into an either/or approach and at the same time you want to maximize the results you’ll get for your efforts.

For example, the blogosphere is huge.  There are millions of blogs out there and more are being added everyday.  You could get your company or product mentioned on a large number of blogs that have very little traffic.  In that sense it could feel like you’re gaining traction for your public relations campaign, but are you really reaching your ultimate goals?  Getting as much coverage as possible online is important, but only if you’re doing so with a game plan in mind.  For example if you are approaching and pitching blogs in the blogosphere as a way to help your SEO efforts and as a way to help build your credibility and build a critical mass, then yes, you’re heading in the right direction, but if you are approaching this as though all blogs are created equal, you’re in trouble.

By now all of the mainstream media outlets have their own blogs whether the media outlet is The New York Times, the Wall Street Journal, Wired, or the Today Show.  Believe me even a small mention on one of those blogs is going to be worth more to you than feature coverage on a dozen of small unknown blogs. Why?  A couple of reasons. To begin with the mainstream media blogs get traffic.  More eyeballs are looking at the story.  But it’s also not only the fact that you’re being featured in the blog, it’s the credibility and validation that comes with a hit in the mainstream media.  You are now a news story.  So it’s true that all blogs are not created equal.  Still you don’t need to land coverage in a mainstream media blog, to reap the benefits of being featured in one.

More and more blogs are becoming significant influencers.  The more bloggers you can interest in your story, the more your coverage will grow.  A strong blogger relations approach can be tremendously important.

As I mentioned at the start, the important thing is not to view this as an either/or approach.  Pitching mainstream media does not mean you should ignore blogs and focusing on online coverage does not necessitate ignoring the traditional media outlets.  All of these outlets are important.  Your most effective and successful approach is to come up with a PR game plan that is targeted yet inclusive.

Copyright © Anthony Mora 2011

PR 2.0: Succeeding in the New Media World

When it comes to distribution and media outlets, PR has changed dramatically.  Mailing used to be the standard way of sending out information (actually it’s not a bad approach now a days, since everyone is getting so adept at hitting their keyboard delete button). But on the whole mailing in many ways has become archaic.  The number of media outlets and what defines a media outlet has also shifted.  Yet the basics of PR, which include defining your objectives, defining your stories, learning how to present your stories, defining your target market(s), and creating a media contact list that reaches your target market(s), remain the same.  Although the distribution channels have changed, and the internet has redefined who and what the media actually is, the public relations basics remain constant.

This truly is a situation where the more things change, the more they remain the same.  You still want to reach your prospective customers, you want to tell a compelling story, you want to give a call to action, and you want to demonstrate your value.  None of that has changed.  That is all as it always has been.  Yet, while the core basics remain the same, it’s true that just about everything else has changed. Mailing a release to editors and producers and making follow up calls is no longer the sole name of the game.  It is still a part of the process, but only a part, the media relations terrain is constantly evolving and the changes have made the process more intricate, not less.  Placing a press release on one of the paid wire services is not going to meet your public relations objectives.  Anyone can write what they consider to be a press release and send it out to a number of contacts and place it on a wire service.  The trouble is just about anyone does, so most of those releases remain totally ignored.  They might end up on some websites, but most of the time, little more than that will happen.

Many business owners think because there are the paid wires, blogs and social media sites that they can now effectively launch their own campaigns.  That sounds good in theory, but a do it yourself approach generally backfires.  Your best bet is to hire a company or a consultant who knows the terrain and can run your campaign for you.  In a sense this truly is the Wild West when it comes to PR.  There are those marketing experts who will tell you that they know exactly where PR is heading, but they’re all making educated guesses.  It’s a rapidly changing world.  Whereas social media and blogging have actually made traditional PR more important than ever, and as the internet and new communication devices evolve, the process of media relations itself is continually changing and evolving.

For example where you still want to pitch mainstream media in the traditional way, the following is an approach that would have been impossible only a few years ago.  Many high profile media outlets have added a box on their site that reports on various blog posts to the site.  One approach is to write a blog referencing a specific article from one of the magazines or newspapers that you’re interested in getting coverage in; then link your blog using a trackback link.  A trackback is a way of request notification when somebody links to one of your blog posts.  You can then submit it to Technorati.com.  Technorati will report it and the publication will link to you.  That was not a possibility a few years ago.   Whereas that can be valuable, and worth a shot, keep in mind it’s not the same as being interviewed by or featured in said publication.

In the world of PR 2.0, the internet has revolutionized how media and publicity campaigns are run.  The most effective PR approach is one that includes traditional public relations, blogging and social media.  The media world is no longer as clearly defined as it once was.  Social media sites and blogs have become as important as newspapers and TV outlets.  Make sure that you don’t confuse social media with online marketing.  Social media facilitates communications and conversations between people – it is not the practice of social marketing.

By understanding the new media world and combining your social media strategy and blogging with a traditional PR campaign you can create a powerful three-pronged 2.0  approach which results in more followers, more buzz, more customers and more business.

Copyright © Anthony Mora 2011

Obama’s “Birther” PR Mistake

Orly Taitz will earn a brief footnote in history as the “Birther” movement leader.  She was at the forefront of a movement of Birthers who doubt that the president’s birth place was the United States. She famously took the issue to a California court to find out if Obama was U.S. citizen and to hold a special presidential election if he wasn’t.  Since then the movement and the intensity of volume has increased.  Donald Trump took up the issue and found yet another way to get the mainstream media to interview him.

This red herring would serve as the comic relief in a play.  Trouble is that all of the players have taken it seriously and it went from a side note to a major plot point.  It is understandable that those in the Obama camp would think enough is enough; they’re going to release the long-form of the birth certificate and put an end to this foolishness.  The flaw in that logic is that there is absolutely no logic behind the Birther movement and it is not a movement in search of logic or facts.

If there was video that showed President Obama being born and that video was released to the media, it wouldn’t matter a bit.  The Birther movement revolves around accusations and diversions and you do not (and more importantly you cannot) battle that type of attack, at least via the media, with facts.  This is akin to a religious cult; you are not going to weaken their faith with something as cumbersome as reality.  This is also a politically motivated buzz.  It is a dangerous game.  Push it too far and the American middle ground is going to tire of the noise and relegate Birthers to the status of reality stars.  America loves to watch and listen to reality stars, but no one takes them seriously.

Obama’s strategic PR mistake was that he in fact did begin to take them too seriously.  He then took them on with proof and details.  A losing game: not unlike trying to put out fire with gasoline.  He hurled the long-form birth certificate at them.  He went at them with facts.  Wrong move.  It now looks as though he feels he needs to prove himself, or defend his voracity.  It would get annoying as hell to hear those charges made day after day and listen to the silence of the Republican leadership, but that’s politics.  Hey the longer his rivals focus on his birth certificate the less the focus is on high gas prices and a struggling economy.   My advice would be to hold course and let them wail.  That’s not a bad trade off.

Copyright © Anthony Mora 2011

4 (more) Secrets to Developing the Perfect PR Pitch

You might have a great story, but if you don’t know how to present it, you’re not going to grab the media’s attention.  Remember what seems like a great story for you might not seem that way to the media.  Building a great pitch for a TV segment or magazine article takes some time, thought and creativity.  Have fun with this process.  Give it some time and you just might uncover some hidden gems that will launch your PR campaign.

Before you approach the media, study and review the press release or pitch you’re going to be using.  Again, simply because it looks good to you doesn’t mean it will resonate with the media.  Keep working on and refining your pitch with the focus on how it will meet the media’s needs.

1. Debunking a myth:

If there are certain preconceived ideas in your industry, or surrounding the topic you’ll be pitching, focus on those and pitch a story around how those myths or preconceived ideas are wrong.  For example, if you’re in the fitness industry, come up with some points that debunk some commonly held misconceptions about working out or losing weight.  Present yourself as the expert who can set the record straight and  educate the public.

2. Comment on a national issue:

If there is a story being covered in the media, or if there is a particular topic that is being discussed that you can comment on do so.  For example, if you are an attorney and there is a particular legal case that is in the news, or if there is an issue or topic that is being discussed that you can address, pitch yourself as an expert in the field who can clarify and explain the topic.  Perhaps take a side and explain why the other side is wrong.  Make sure to explain why you are the expert to address this topic.

3. Seasonal Stories

The media always covers season stories.  It has to.  Whether the story has to do with the Christmas holidays, or summer, these are stories that are covered every year.  Find a way to pitch yourself or your product as a part of one of those stories.  For example if you own a beauty salon, or a cosmetic company, you can pitch a “new look for the new year” New Years story.

4. Your journey.

Often the best and most compelling stories are those that tell the story of your journey.  We’ve worked with a wide range of clients from filmmakers to physicians, and in almost every case the story of how the client developed his or her business, created the product, or started the service, served us well.  The media and people in general gravitate towards human interest stories that show how someone overcame odds to achieve a dream.

Keep all of these approaches in mind when you’re putting together your list of stories to pitch to the media.  Remember this is not a one-size-fits-all type of campaign.  Shift your pitch to match the needs of the particular media you’re going to be contacting.  Let the media know why your story works for them.  Keep your pitch short and to the point.  Present your story as a news segment, not as a pitch.  These tips work, so be prepared.

Copyright © Anthony Mora 2010

 

 

The Dangers of the New Media Landscape

Much of the media is going through tough financial times.  The danger here, particularly when it comes to hard news and investigative reporting, is if real news continues to lose ground to sensationalism and entertainment.   Taking the lead of sensationalistic blogs and reality TV, the mainstream media seems to be responding with a “give the audience what they want” approach.  That might be well and good as a way to generate revenue, but news and true journalism has never been about giving people what they want.  Its primary objective was and is to educate, and inform.  Once we start replacing investigative journalism with celebrity scandals and reality TV train wrecks, we are in a very real sense giving away the keys to an informed public and a strong democracy.

The knee jerk reaction is understandable, because these are tough times for the media.  According to The State of the News Media (http://www.stateofthemedia.org), in 2009, newspapers, including online, saw ad revenue fall 26% during the year, which brings the total loss over the last three years to 41%.  Local television ad revenue fell 24% in the same time frame.  Radio dropped 18%. And ad pages dropped 19%, network TV 7% (and news alone probably more).  Online ad revenue over all fell about 5%, and revenue to news sites most likely also fared much worse.  Only cable news among the commercial news sectors did not suffer declining revenue last year.

Panicking media outlets are changing the rules of the game.  Of course it’s important to entertain.  It’s essential.  But offering entertainment 24/7 will result in a numbed and uninformed public.  Americans don’t want to be uninformed, but they don’t know what they don’t know.  Unless there is true quality journalism that is bringing stories of corruption and malfeasance to light, they will never know these stories exist.

We are replacing news with controversy and entertainment.  Learning that a sports star had a number of affairs is not news its sensationalism.  More outlets is not the answer if it only results in more of the same.    According to the Pew Research Center (http://pewresearch.org/pubs/1523/state-of-the-news-media-2010), their analysis of more than a million blogs and social media sites, finds that 80% of the links are to U.S. legacy media. The only old media sector with growing audience numbers is cable, a place where the lion’s share of resources is spent on opinionated hosts.

There are some encouraging and exciting things happening in the online media world, from former journalists creating specialty news sites and community sites, to citizen journalists covering neighborhoods, local blogs and social media.  In 2009, Twitter and other social media showed how they could disseminate information, as well as how they could mobilize people to act and react.  The collective power of these sites was able to evade the censors in Iran and communicate from Haiti after the devastating earthquake.

Still, that is no substitute for the traditional work of the mainstream media.  Media’s challenge now is to make a profit and deliver news.  But, it is not media’s challenge alone.  It is ours.  If, due to economic constraints the media fails to uncover stories of corruption both in government and the private sector, we become the biggest losers.

Copyright © Anthony Mora 2010

What’s Your PR IQ? – Part 1

When it comes to marketing, this is one of the most confusing times for business owners professionals and entrepreneurs.  Marketing is changing.  What works for one business, could be a waste of time and money for another.  Still, many still believe they intuitively know the ins and outs of launching and implementing an effective PR campaign.  Sadly that is seldom the case.  In part one of “What’s Your PR IQ?” I discussed defining your business, defining your target market, thinking in terms of stories and writing a press release, but there’s much more to consider before launching and implementing an effective public relations campaign.

Study the various media outlets. You don’t have the same conversation with every person you know, so why would you send every media outlet the exact same release? Each media outlet has different story needs and a different audience. Tailor your releases and your pitches to each specific media outlet.

Less is more. If you’re thinking of sending out a huge press kit filled with reams of paper, photos and brochures, think again. This may work when pitching clients, but remember the media is interested in only one thing – a good story. Burden them with pounds of useless information and they’ll see you as a nuisance.

Examine all of the available angles. Your first pitch may not work. Be creative. Keep at it. Eventually you’ll hit on the right one. Media outlets vary. Each magazine, newspaper and TV program has different needs and demographics. Each time you’re preparing to pitch a story, put yourself in the place of that editor or segment producer.

Work backward. Approach it from the media’s perspective, and you will be much more creative, and more effective. What would make a disinterested party want to catch a segment or read an article about you or your business? Once you hit on the “hook,” you have a story.

Learn how to meld a traditional PR campaign with blogging and social media.  Don’t think in terms of doing online marketing or traditional PR. The two go hand in hand.  Facebook and Twitter explode whenever a story breaks on TV.  The mainstream media gives the story credence and validation and then the bloggers and social media sites pass the information along, or discuss it, agree, disagree, analyze, etc. That is why getting a story into the press via traditional PR is so important.

Be patient, be persistent and prepare for success. This is the toughest concept to master. Some campaigns hit a home run in the first week, but most take time and persistence.   But the wait and the work are worth it.  An effective campaign can grow your business, increase your cash flow, build your brand and establish you as the expert in your field.

Copyright © Anthony Mora 2010

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